1
How to customize non-standard products?
Please contact us using the provided details. Our professional design and production specialists will follow up with you directly to ensure all your requirements are fully met.
2
Can I get samples from your factory?
Yes, but the sample and shipping fees will be at your cost.
3
If there are quality problems with the products, how will you handle them?
We have a professional and dedicated after-sales service team. Our commitments are as follows:
Response within 2 hours,
Case resolution within 48 hours,
2-year warranty for core components
4
When can you dispatch the goods?
It depends on the product specifications and order quantity. We have strong capabilities in rapid design and production in the industry. Please contact us for the specific delivery time.
5
What is your packaging standard?
We pack products based on their actual conditions. Generally, we use export-standard packaging, and special packaging is also available upon customer request.
6
Do you accept OEM business?
Yes, we provide both OEM and ODM services. Please feel free to contact us for further cooperation.
7
What certifications do you have?
We hold 3C (China Compulsory Certification), CE, energy-saving certification, food contact safety certification, and corrosion resistance grade certification.
Commercial refrigeration equipment
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